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Support

Need help? Email us at [email protected]. We typically respond within a few hours during business days.

Common Questions

How do I add people to my shop?

Go to Settings > Team and send an invite. They'll get an email with a link to join your shop.

Can I customize job statuses?

Yes. Go to Settings > Board Columns. Add, rename, reorder, or remove columns to match your workflow.

How do I build a quote?

Open a job and go to the Line Items tab. Add materials, labor, and other costs. Set markup and tax if needed. Then share as a PDF from the job menu.

Can I start a quote from a past job?

Yes. When creating a new job, use "Start from past job" to copy line items from any previous job. Great for repeat work.

What happens if I lose signal?

Keep working. The app stores everything locally and syncs when you're reconnected. Photos, time entries, notes all work offline. Built for metal buildings and rural job sites.

How does time tracking work?

Open a job and log hours under the Time tab. You can see estimated vs. actual hours at a glance on every job card.

How do I cancel?

Go to Settings > Billing > Manage Subscription. You can cancel anytime. Your data stays accessible until the end of the billing period.

I found a bug.

Email [email protected] with what happened and a screenshot if you can. We fix things fast.

Delete Your Account

To delete your account and all associated data, go to Settings and use the "Delete Account" option, or email [email protected] with the subject "Account Deletion Request" from the email address associated with your account.

We will delete the following within 30 days:

  • Your user account and login credentials
  • All jobs, quotes, invoices, photos, time entries, and notes you created
  • Shop data (if you are the sole owner)
  • Email preferences and notification settings

If other members remain in your shop, the shop and its jobs will be preserved. Only your personal account and data will be removed.

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