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Support

Need help? Email us at [email protected]. We typically respond within a few hours during business days.

Common Questions

How do I add people to my shop?

Go to Settings > Team and send an invite. They'll get an email with a link to join your shop.

Can I customize job statuses?

Yes. Go to Settings > Board Columns. Add, rename, reorder, or remove columns to match your workflow.

How do I build a quote?

Open a job and go to the Line Items tab. Add materials, labor, and other costs. Set markup and tax if needed. Then share as a PDF from the job menu.

Can I start a quote from a past job?

Yes. When creating a new job, use "Start from past job" to copy line items from any previous job. Great for repeat work.

What happens if I lose signal?

Keep working. The app stores everything locally and syncs when you're reconnected. Photos, time entries, notes — everything works offline. Built for metal buildings and rural job sites.

How does time tracking work?

Open a job and log hours under the Time tab. You can see estimated vs. actual hours at a glance on every job card.

How do I cancel?

Go to Settings > Billing > Manage Subscription. You can cancel anytime. Your data stays accessible until the end of the billing period.

I found a bug.

Email [email protected] with what happened and a screenshot if you can. We fix things fast.

Delete Your Account

To delete your account and all associated data, go to Settings and use the "Delete Account" option, or email [email protected] with the subject "Account Deletion Request" from the email address associated with your account.

We will delete the following within 30 days:

  • Your user account and login credentials
  • All jobs, quotes, invoices, photos, time entries, and notes you created
  • Shop data (if you are the sole owner)
  • Email preferences and notification settings

If other members remain in your shop, the shop and its jobs will be preserved. Only your personal account and data will be removed.

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